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Message type: E = Error
Message class: CACSFLATTD - Flat Rates: Transaction Data
Message number: 026
Message text: Flat-rate amount &1 &2
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CACSFLATTD026
- Flat-rate amount &1 &2 ?The SAP error message CACSFLATTD026 typically relates to issues with flat-rate billing in the SAP Convergent Charging (SAP CC) module. This error message indicates that there is a problem with the flat-rate amount configuration or the way it is being applied in a specific transaction or process.
Cause:
- Incorrect Configuration: The flat-rate amount may not be correctly configured in the system. This could be due to missing or incorrect entries in the relevant tables or settings.
- Invalid Parameters: The parameters being passed to the flat-rate calculation may be invalid or not matching the expected format.
- Data Inconsistency: There may be inconsistencies in the data related to the flat-rate setup, such as overlapping time periods or conflicting rules.
- Missing Master Data: Required master data (like customer or service data) may be missing or incomplete, which can lead to this error.
Solution:
- Check Configuration: Review the configuration settings for flat-rate billing in SAP CC. Ensure that all necessary fields are filled out correctly and that the flat-rate amounts are defined properly.
- Validate Input Parameters: Ensure that the parameters being used in the transaction are valid and conform to the expected formats.
- Review Data Consistency: Check for any inconsistencies in the data related to flat-rate billing. This includes checking for overlapping time periods or conflicting rules that may affect the calculation.
- Ensure Master Data Completeness: Verify that all required master data is present and correctly set up. This includes customer accounts, service definitions, and any other relevant data.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the flat-rate billing process and error messages.
Related Information:
If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation.
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