How To Fix CACSFLAT_MD002 - Use new additional commission case process

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSFLAT_MD -

• Message number: 002

• Message text: Use new additional commission case process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSFLAT_MD002 - Use new additional commission case process ?

  The SAP error message CACSFLAT_MD002, which states "Use new additional commission case process," typically arises in the context of SAP Commission Management or SAP Sales and Distribution (SD) modules. This error indicates that the system is prompting users to utilize a new process for handling additional commission cases, which may be due to changes in configuration or updates in the system.
  Cause:
  
  System Upgrade or Configuration Change: The error may occur after an upgrade or a change in the configuration settings related to commission processing.
  Legacy Process Usage: The user might be trying to use an outdated or deprecated method for processing commission cases that the system no longer supports.
  Missing Customization: The necessary settings or configurations for the new commission case process may not be properly set up in the system.
  
  Solution:
  
  Review Documentation: Check the SAP documentation or release notes for the version you are using to understand the new commission case process and how it differs from the old one.
  Training and Guidance: Ensure that users are trained on the new processes and understand how to create and manage additional commission cases using the updated methods.
  Configuration Check: Verify the configuration settings in the SAP system to ensure that the new commission case process is correctly set up. This may involve:
  
  Accessing the relevant customizing transactions (e.g., SPRO) to review commission management settings.
  Ensuring that all necessary fields and parameters are correctly defined.
  
  
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights specific to your system configuration and version.
  Testing: After making any changes, conduct thorough testing to ensure that the new process works as expected and that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on the new commission case process.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training Resources: Utilize SAP Learning Hub or other training resources to familiarize yourself with the new processes and best practices for commission management.
  
  By following these steps, you should be able to resolve the CACSFLAT_MD002 error and successfully implement the new additional commission case process in your SAP system.