How To Fix CACSELT068 - Entitlement cannot be recalculated (no commission case)

CACSELT068 - Overview

• Message type: E = Error

• Message class: CACSELT - ELT: Messages for Entitlement and Liability Transfer

• Message number: 068

• Message text: Entitlement cannot be recalculated (no commission case)

What causes this issue?

The entitlement of a receiving contract can only be recalculated if the
original entitlement stems from a
<DS:GLOS.36DA46C44536357FE10000009B38F985>commission case</>. Manual
documents often do not contain all the information required for a
recalculation to be made.

System Response

The entitlement share is transferred to the receiving contract. <ZH>The
entitlement will not be recalculated</>.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CACSELT068 - Details

• The SAP error message CACSELT068 indicates that an entitlement cannot be recalculated because there is no associated commission case. This error typically arises in the context of SAP's Commission Management or Entitlement Management modules, where entitlements are linked to specific commission cases for sales representatives or agents.
  
  Cause:
  
  Missing Commission Case: The primary reason for this error is that the entitlement you are trying to recalculate does not have an associated commission case. This could happen if the commission case was not created, was deleted, or was not properly linked to the entitlement.
  Data Integrity Issues: There may be issues with the data integrity in the system, such as missing or incorrect entries in the database that link entitlements to commission cases.
  
  Configuration Issues: Incorrect configuration settings in the Commission Management module may lead to this error, especially if the system is not set up to handle entitlements correctly.
  
  
  Solution:
  
  Check Commission Case: Verify if a