How To Fix CACSDET078 - Effective time stamp &1 and technical time stamp &2 used

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSDET - Messages for Determination

• Message number: 078

• Message text: Effective time stamp &1 and technical time stamp &2 used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSDET078 - Effective time stamp &1 and technical time stamp &2 used ?

  The SAP error message CACSDET078 indicates that there is a conflict between the effective timestamp and the technical timestamp in the context of a contract or a similar object in the SAP system. This error typically arises in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where timestamps are crucial for managing the validity and processing of contracts, charges, or invoices.
  Cause:
  The error occurs when:
  
  The effective timestamp (the date and time when a particular condition or contract becomes valid) and the technical timestamp (the date and time when the system processes the record) do not align correctly.
  This misalignment can happen due to various reasons, such as:
  
  Manual entry errors when setting timestamps.
  System date/time settings being incorrect.
  Changes made to the contract or object that are not properly reflected in the timestamps.
  Conflicts arising from concurrent processing of records.
  
  
  
  Solution:
  To resolve the CACSDET078 error, you can take the following steps:
  
  
  Check Timestamps: Review the effective and technical timestamps for the object in question. Ensure that the effective timestamp is not set in the future or is not earlier than the technical timestamp.
  
  
  Adjust Timestamps: If you find discrepancies, adjust the timestamps accordingly. Make sure that the effective timestamp is valid and aligns with the technical timestamp.
  
  
  Review Changes: If there have been recent changes to the contract or object, ensure that all changes have been properly saved and that the timestamps reflect the latest updates.
  
  
  System Settings: Verify that the system date and time settings are correct. If the server time is incorrect, it may lead to timestamp issues.
  
  
  Check for Concurrent Processes: If multiple users or processes are trying to update the same object simultaneously, it may lead to conflicts. Ensure that such processes are managed properly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management, such as CACS_CONTRACT or similar, to help you navigate and troubleshoot effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the CACSDET078 error effectively.