How To Fix CACSDBS003 - Select commission cases or commission documents or both

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSDBS - Message Texts for Database Statistics

• Message number: 003

• Message text: Select commission cases or commission documents or both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSDBS003 - Select commission cases or commission documents or both ?

  The SAP error message CACSDBS003 typically occurs in the context of the SAP Commission Management module, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) module. This error indicates that the system requires you to select either commission cases, commission documents, or both when executing a particular transaction or report.
  Cause:
  The error arises when the user attempts to execute a function or report that requires specific input parameters related to commission cases or documents, but none have been selected. This can happen in scenarios such as:
  
  Running a report that aggregates commission data.
  Trying to process commission calculations without specifying the relevant cases or documents.
  
  Solution:
  To resolve the error, you should ensure that you select the appropriate commission cases or commission documents before executing the transaction or report. Here are the steps you can take:
  
  
  Check Selection Criteria: When you are in the transaction or report screen, look for fields or options that allow you to select commission cases or documents. Make sure to fill in the necessary fields.
  
  
  Select Commission Cases: If applicable, choose the specific commission cases you want to include in your report or processing. This may involve using selection criteria such as date ranges, status, or other relevant filters.
  
  
  Select Commission Documents: Similarly, if the report or transaction allows for the selection of commission documents, ensure that you select the relevant documents.
  
  
  Use Both Options: If the functionality allows, you may need to select both commission cases and commission documents to proceed without encountering the error.
  
  
  Review Documentation: If you are unsure about the selection process, refer to the SAP documentation or help resources related to the specific transaction or report you are using.
  
  
  Consult with SAP Support: If the issue persists after ensuring that selections are made, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP that pertain to commission management, such as CACS_COMMISSION or others specific to your implementation.
  SAP Notes: Check SAP Notes for any updates or fixes related to commission management errors.
  User Training: Ensure that users are trained on how to properly select commission cases and documents to avoid this error in the future.
  
  By following these steps, you should be able to resolve the CACSDBS003 error and successfully execute the desired transaction or report in SAP.