How To Fix CACSDBC021 - Inconsistencies between date/time fields and time stamp fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSDBC - Message Texts for Database Conversion

• Message number: 021

• Message text: Inconsistencies between date/time fields and time stamp fields

What causes this issue?

At least one of the field triples DATE, TIME, TIMESTAMP has an
inconsistent entry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the lower-level error messages and carry out the
<DS:NA.CACSDBC017>instructions</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSDBC021 - Inconsistencies between date/time fields and time stamp fields ?

  The SAP error message CACSDBC021 indicates that there are inconsistencies between date/time fields and timestamp fields in the system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar applications where date and time data is critical for processing transactions and events.
  Cause:
  The error can be caused by several factors, including:
  
  Data Entry Errors: Incorrectly entered date or time values that do not match the expected format or range.
  Database Inconsistencies: Mismatches between the data types or formats of date/time fields and timestamp fields in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system that define how date and time data should be handled.
  Time Zone Differences: Discrepancies arising from different time zones being used in date/time fields and timestamp fields.
  Data Migration Issues: Problems that occur during data migration processes where date/time formats may not have been converted correctly.
  
  Solution:
  To resolve the CACSDBC021 error, you can take the following steps:
  
  
  Check Data Entries: Review the data entries for any inconsistencies in date and time formats. Ensure that all date/time fields are correctly populated and conform to the expected formats.
  
  
  Database Consistency Check: Use transaction codes like SE11 or SE14 to check the database table definitions and ensure that the data types for date/time and timestamp fields are consistent.
  
  
  Configuration Review: Verify the configuration settings related to date and time handling in the SAP system. This may involve checking the settings in transaction SPRO or other relevant configuration transactions.
  
  
  Time Zone Settings: Ensure that the time zone settings are consistent across the application. Check user profiles and system settings to confirm that they align.
  
  
  Data Migration Validation: If the error occurred after a data migration, review the migration process to ensure that date/time formats were correctly handled. You may need to reprocess or correct the migrated data.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  
  
  Testing: After making corrections, perform thorough testing to ensure that the error does not recur and that the system behaves as expected.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on date/time handling and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE14 (Database Utility), and SPRO (SAP Reference IMG) for configuration checks.
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support for further assistance.