How To Fix CACSCUST305 - New value &1 in table &2 in field &3 could not be inserted

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCUST - Messages from Copy and Transport Area of Customizing

• Message number: 305

• Message text: New value &1 in table &2 in field &3 could not be inserted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCUST305 - New value &1 in table &2 in field &3 could not be inserted ?

  The SAP error message CACSCUST305 indicates that there is an issue with inserting a new value into a specific field of a table. This error typically arises in the context of customizing or configuration settings within SAP, particularly in the area of Customer Activity Management (CAM) or similar modules.
  Cause:
  
  Duplicate Entry: The value you are trying to insert already exists in the specified field of the table. SAP enforces uniqueness for certain fields, and attempting to insert a duplicate value will trigger this error.
  Data Type Mismatch: The value you are trying to insert may not match the expected data type or format for that field.
  Missing Dependencies: The value you are trying to insert may depend on other entries or configurations that are not present or correctly set up.
  Authorization Issues: The user may not have the necessary permissions to insert values into the specified table or field.
  
  Solution:
  
  Check for Duplicates: Verify if the value you are trying to insert already exists in the table. If it does, you may need to choose a different value or update the existing entry instead.
  Validate Data Type: Ensure that the value you are trying to insert matches the expected data type and format for the field. For example, if the field expects a numeric value, ensure that you are not trying to insert a string.
  Review Dependencies: Check if there are any dependencies or related entries that need to be created or configured before inserting the new value.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the insert operation. You may need to consult with your SAP security team to verify and adjust permissions if necessary.
  Consult Documentation: Review the relevant SAP documentation or configuration guides for the specific module you are working with to ensure that you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like SPRO for configuration or SE11 for data dictionary maintenance.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the execution and identify where the error is occurring.
  
  If you continue to experience issues after following these steps, it may be helpful to reach out to your SAP support team or consult with an SAP expert for further assistance.