How To Fix CACSCR005 - Undefined correspondence interval

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCR - Correspondence Messages

• Message number: 005

• Message text: Undefined correspondence interval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCR005 - Undefined correspondence interval ?

  The SAP error message CACSCR005: Undefined correspondence interval typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules when there is an issue with the configuration of correspondence intervals for a specific business process, such as billing or customer correspondence.
  Cause:
  
  Missing Configuration: The error usually indicates that there is no defined correspondence interval for the specific document type or process you are trying to execute. This could be due to missing entries in the configuration settings.
  Incorrect Settings: The correspondence interval may be incorrectly set up or not assigned to the relevant document type or business transaction.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that lead to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for correspondence intervals in the SAP system. This is typically found under the path: 
  
  SPRO > SAP Reference IMG > Sales and Distribution > Basic Functions > Output Control > Output Determination > Maintain Output Types.
  
  
  Ensure that the correspondence intervals are defined for the relevant output types and document types.
  
  
  
  Define Correspondence Intervals:
  
  If the correspondence intervals are not defined, you will need to create them. This involves specifying the time frames and conditions under which correspondence should be generated.
  Make sure to assign the newly created correspondence intervals to the appropriate output types.
  
  
  
  Check Master Data:
  
  Review the master data (e.g., customer master records, material master records) to ensure that all necessary fields are filled out correctly and that there are no missing entries that could lead to this error.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs. Try to execute the process that previously triggered the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more detailed instructions on configuring correspondence intervals specific to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for configuration, NACE for output types, or SE11 for data dictionary checks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP functional consultant who specializes in the relevant module for further assistance.