How To Fix CACSCOR021 - Cannot generate list of correspondence types (contract &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCOR - Correspondence: Messages for Transaction Data

• Message number: 021

• Message text: Cannot generate list of correspondence types (contract &1)

What causes this issue?

The system cannot generate the list of individual retention agreements
for <DS:GLOS.36DA50844F3815DAE10000009B38F983>commission contract </>
&V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the commission contract.&V1&

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCOR021 - Cannot generate list of correspondence types (contract &1) ?

  The SAP error message CACSCOR021 indicates that the system is unable to generate a list of correspondence types for a specific contract. This error can occur due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Configuration: The correspondence types may not be configured correctly in the system. This could include missing entries in the relevant customizing tables.
  Authorization Issues: The user may not have the necessary authorizations to access the correspondence types or the contract in question.
  Data Inconsistencies: There may be inconsistencies or missing data in the contract or related master data that prevent the system from generating the list.
  Technical Issues: There could be a technical issue, such as a bug in the system or a problem with the underlying database.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing settings for correspondence types in SAP (usually found under the SAP Easy Access menu).
  Ensure that the correspondence types are properly defined and linked to the relevant contract types.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to view and generate correspondence types.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Validate Data:
  
  Review the contract data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  Check related master data (e.g., customer/vendor data) for any missing or incorrect information.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the system logs (transaction SLG1) for any related error messages that could provide more context.
  Consult with your SAP Basis team to check for any system issues or updates that may be affecting functionality.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  If necessary, raise a support ticket with SAP for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCC1 (for client copy), SPRO (for configuration), and SE11 (for data dictionary).
  Documentation: Review SAP documentation related to correspondence management and contract management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.