How To Fix CACSBAS402 - BTE: &1 active record(s) found for event &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSBAS - Commissions: General Service Messages

• Message number: 402

• Message text: BTE: &1 active record(s) found for event &2

What causes this issue?

Problem with the interface:
Multiple customer function modules were found for this event.
The SAP algorithm should be deactivated with a customer function
module, and only one additional component can be activated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Deactivate the other components:
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSBAS402 - BTE: &1 active record(s) found for event &2 ?

  The SAP error message CACSBAS402 indicates that there are active records found for a specific event in the Business Transaction Event (BTE) processing. This typically occurs when a BTE is triggered, but there are already existing records that have not been processed or cleared.
  Cause:
  
  Existing Active Records: The primary cause of this error is that there are already active records in the database for the specified event. This can happen if a previous transaction was not completed or was interrupted, leaving records in an active state.
  Concurrency Issues: If multiple processes are trying to access or modify the same records simultaneously, it can lead to conflicts and result in this error.
  Configuration Issues: Incorrect configuration of the BTE or related processes may lead to unexpected behavior, including the presence of active records.
  
  Solution:
  
  Check Active Records: Use transaction codes like SE16 or SE11 to check the relevant database tables for active records related to the event. Identify and analyze these records to understand why they are still active.
  Clear or Process Records: If the records are no longer needed, you may need to clear them manually or process them to ensure they are no longer active. This may involve running specific programs or transactions designed to handle such records.
  Review BTE Configuration: Ensure that the BTE configuration is correct and that there are no issues with the event handling logic. This may involve checking the implementation of the BTE and ensuring that it is set up to handle multiple calls correctly.
  Error Handling: Implement proper error handling in your BTE implementation to manage situations where active records are found. This may include logging errors and providing user-friendly messages.
  Consult Documentation: Refer to SAP documentation or notes related to the specific BTE event to understand any known issues or additional troubleshooting steps.
  
  Related Information:
  
  BTE Overview: Business Transaction Events (BTE) are a way to enhance standard SAP processes without modifying the original code. They allow for custom logic to be executed at specific points in a transaction.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE37 (Function Modules), SE80 (Object Navigator), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Check SAP Notes for any updates or patches related to the specific BTE you are working with, as there may be known issues or fixes available.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or development team for further assistance.