How To Fix CACSBAS014 - Logs were deleted from the database (see list)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSBAS - Commissions: General Service Messages

• Message number: 014

• Message text: Logs were deleted from the database (see list)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSBAS014 - Logs were deleted from the database (see list) ?

  The SAP error message CACSBAS014 indicates that logs have been deleted from the database. This typically occurs in the context of the SAP system's logging and auditing features, where certain logs are maintained for performance, auditing, or compliance reasons. When logs are deleted, it can lead to issues with tracking changes, auditing, or troubleshooting.
  Cause:
  
  Log Retention Policy: The system may have a configured log retention policy that automatically deletes logs after a certain period or when the database reaches a specific size.
  Manual Deletion: Logs may have been manually deleted by an administrator or through a maintenance job.
  Database Cleanup Jobs: Scheduled jobs that clean up old logs or data may have executed and removed the logs.
  System Errors: In some cases, system errors or failures may lead to unexpected log deletions.
  
  Solution:
  
  Check Log Retention Settings: Review the log retention settings in your SAP system to ensure they are configured according to your organization's requirements. Adjust the settings if necessary to retain logs for a longer period.
  Review Deletion Jobs: Check for any scheduled jobs that may be responsible for log deletion. You can do this by reviewing the job logs in transaction SM37.
  Restore from Backup: If the logs are critical and have been deleted, consider restoring them from a backup if available.
  Audit and Monitoring: Implement monitoring and auditing to track log deletions and ensure compliance with your organization's policies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM21 (System Log), SLG1 (Application Log), and SM37 (Job Monitoring) to investigate log-related issues.
  SAP Documentation: Refer to SAP Help documentation for detailed information on log management and retention policies.
  SAP Community: Engage with the SAP Community forums for insights and experiences from other users who may have encountered similar issues.
  
  If the problem persists or if you need further assistance, consider reaching out to SAP Support for specialized help.