How To Fix CACSAPPL528 - More than one upgrade is active for application &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSAPPL - General Messages for Commission Applications

• Message number: 528

• Message text: More than one upgrade is active for application &1

What causes this issue?

There can only be one active upgrade for each application for a specific
event. However for application &v1& more than one active upgrade was
found.

System Response

Processing is canceled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The data is inconsistent. Contact technical support for an analysis of
the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSAPPL528 - More than one upgrade is active for application &1 ?

  The SAP error message CACSAPPL528 indicates that there is a conflict due to multiple upgrades being active for a specific application. This typically occurs in the context of SAP Convergent Charging (SAP CC) or similar applications where multiple versions or upgrades of the same application are not allowed to run simultaneously.
  Cause:
  
  Multiple Upgrades: The primary cause of this error is that more than one upgrade or version of the application is currently active in the system. This can happen if an upgrade process was not completed successfully or if multiple upgrade processes were initiated inadvertently.
  Configuration Issues: There may be configuration issues in the system that lead to the application not recognizing which version should be active.
  Database Locks: Sometimes, database locks or inconsistencies can lead to the system believing that multiple versions are active.
  
  Solution:
  
  Check Active Upgrades: Use transaction codes like SE38 or SE80 to check for any active upgrade processes. You can also check the relevant logs to see if there are any ongoing upgrade activities.
  Deactivate Unused Versions: If you identify multiple versions, deactivate the ones that are not needed. This can usually be done through the application management interface or by using specific transaction codes related to the application.
  System Restart: In some cases, a system restart may help clear any temporary states that are causing the conflict.
  Database Consistency Check: Perform a database consistency check to ensure that there are no locks or inconsistencies that could be causing the issue.
  Consult Documentation: Refer to the SAP documentation for the specific application to understand the upgrade process and any specific steps that need to be taken to resolve conflicts.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it involves complex configurations or if you are unable to identify the conflicting versions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling multiple upgrades.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Upgrade Documentation: Review the upgrade documentation for the specific application to ensure that all steps were followed correctly during the upgrade process.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACSAPPL528 error message.