How To Fix CACS_WFC300 - The 'Default' radio button cannot be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_WFC - Workflow for Case

• Message number: 300

• Message text: The 'Default' radio button cannot be copied

What causes this issue?

You have tried to copy a radio button, however this is not possible.

System Response

The entry is copied, but the radio button is not set.

How to fix this error?

Set the radio button in the <ZK>Change Entries</> view, if required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_WFC300 - The 'Default' radio button cannot be copied ?

  The SAP error message CACS_WFC300 with the description "The 'Default' radio button cannot be copied" typically occurs in the context of SAP's Customer Activity Management (CAM) or similar modules where default settings or configurations are being manipulated.
  Cause:
  This error usually arises when you attempt to copy a configuration or setting that includes a default option (radio button) that is not allowed to be duplicated. The system restricts copying default settings to prevent inconsistencies or conflicts in the configuration.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Configuration: Review the settings you are trying to copy. Ensure that you are not attempting to copy a configuration that has a default radio button selected.
  
  
  Manual Configuration: Instead of copying the entire configuration, manually create a new configuration and set the necessary parameters without including the default radio button.
  
  
  Adjust Default Settings: If applicable, change the default setting in the original configuration before attempting to copy it. This may involve deselecting the default option or changing it to a non-default setting.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to the module you are working with. There may be specific guidelines or restrictions regarding copying configurations.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue. Sometimes, SAP releases notes that provide fixes or workarounds for specific error messages.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights or solutions based on the specific version of SAP you are using.
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to Customer Activity Management (CAM), but it may also appear in other areas where default settings are used.
  User Permissions: Ensure that you have the necessary permissions to make changes to the configurations you are working with.
  System Version: The behavior of the system can vary based on the version of SAP you are using, so ensure that you are referencing the correct version in any documentation or support requests.
  
  By following these steps, you should be able to address the CACS_WFC300 error effectively.