How To Fix CACS_WFC013 - No message group in table TCACS_WFMGCM for '&1' '&2' '&3' '&4'

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_WFC - Workflow for Case

• Message number: 013

• Message text: No message group in table TCACS_WFMGCM for '&1' '&2' '&3' '&4'

What causes this issue?

No entry was found in message table TCACS_WFMGCM for the following key:
appl = &V1&
busobjtype = &V2&
msgid = &V3&
msgty = &V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Edit table TCACS_WFMGCM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_WFC013 - No message group in table TCACS_WFMGCM for '&1' '&2' '&3' '&4' ?

  The SAP error message CACS_WFC013 indicates that there is no message group defined in the table TCACS_WFMGCM for the specified parameters. This error typically occurs in the context of SAP's Commission Management or similar applications where message groups are used for workflow or communication purposes.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the message group has not been defined in the configuration settings. This could be due to incomplete setup during the implementation of the SAP system or changes in the configuration that were not properly updated.
  Incorrect Parameters: The parameters '&1', '&2', '&3', and '&4' may refer to specific identifiers or keys that are not correctly set or do not correspond to any existing message group in the TCACS_WFMGCM table.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries or incorrect relationships between the message groups and the relevant entities.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the relevant module (e.g., Commission Management).
  Verify that the message groups are correctly defined in the TCACS_WFMGCM table.
  If necessary, create or update the message group entries to ensure they match the expected parameters.
  
  
  
  Review Parameters:
  
  Check the values of the parameters '&1', '&2', '&3', and '&4' to ensure they are correct and correspond to valid entries in the system.
  If these parameters are dynamically generated, trace back to see how they are being set and ensure they are valid.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the data related to message groups.
  Correct any inconsistencies found in the data.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on configuring message groups and understanding the context of the error.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the configuration and parameters, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or SE11 to view the table TCACS_WFMGCM.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be useful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.