How To Fix CACS_STDRULE027 - Release rule &1 is not known at time-spot &2 (technical time &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_STDRULE - Standard contract: Messages for rules

• Message number: 027

• Message text: Release rule &1 is not known at time-spot &2 (technical time &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_STDRULE027 - Release rule &1 is not known at time-spot &2 (technical time &3) ?

  The SAP error message CACS_STDRULE027 indicates that a release rule specified in the system is not recognized at the given time-spot. This typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where time-based rules are applied for charging or billing processes.
  Cause:
  
  Missing Release Rule: The specified release rule (&1) does not exist in the system or has not been defined properly.
  Incorrect Time-Spot: The time-spot (&2) provided in the error message may not correspond to a valid time period for the release rule.
  Configuration Issues: There may be issues with the configuration of the charging rules or the time-based logic that governs their application.
  Data Consistency: There could be inconsistencies in the data or the rules that have been set up, leading to the system being unable to find the appropriate rule at the specified time.
  
  Solution:
  
  Check Release Rule Definition: Verify that the release rule specified in the error message is correctly defined in the system. You can do this by navigating to the relevant configuration area in SAP CC.
  Validate Time-Spot: Ensure that the time-spot provided in the error message is valid and corresponds to a time period where the release rule should be applicable.
  Review Configuration: Go through the configuration settings for the charging rules and ensure that all necessary rules are properly set up and activated.
  Data Consistency Check: Perform a consistency check on the data related to the release rules and time-spots to ensure there are no discrepancies.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to set up and troubleshoot release rules in SAP CC.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to configuration and monitoring of release rules in SAP CC.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.