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Message type: E = Error
Message class: CACS_STDAGR - Standard contract: Messages for standard agreement
Message number: 180
Message text: No flat-rate rules found for flat-rate agreement &3
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CACS_STDAGR180
- No flat-rate rules found for flat-rate agreement &3 ?The SAP error message CACS_STDAGR180 indicates that the system could not find any flat-rate rules associated with a specified flat-rate agreement. This error typically occurs in the context of SAP Convergent Charging (SAP CC) when processing flat-rate agreements for billing or charging purposes.
Cause:
- Missing Flat-Rate Rules: The most common cause is that there are no flat-rate rules defined for the specified flat-rate agreement. This could happen if the rules were not created or were deleted.
- Incorrect Agreement Reference: The flat-rate agreement reference (&3) might be incorrect or not properly configured in the system.
- Inactive Rules: The flat-rate rules might exist but are inactive or not valid for the current period.
- Configuration Issues: There may be issues with the configuration of the flat-rate agreement or the related charging logic.
Solution:
Check Flat-Rate Rules:
- Navigate to the flat-rate rules configuration in SAP CC.
- Verify if there are any rules defined for the specified flat-rate agreement.
- If no rules exist, create the necessary flat-rate rules.
Validate Agreement Reference:
- Ensure that the flat-rate agreement reference (&3) is correct.
- Check if the agreement is active and properly configured.
Review Rule Status:
- If rules exist, check their status to ensure they are active and valid for the intended billing period.
- If they are inactive, activate them as needed.
Configuration Review:
- Review the configuration settings for flat-rate agreements and rules to ensure they are set up correctly.
- Consult the documentation or configuration guides for SAP CC to ensure compliance with best practices.
Testing:
- After making changes, test the flat-rate agreement processing to ensure that the error does not reoccur.
Related Information:
By following these steps, you should be able to resolve the error message CACS_STDAGR180 and ensure that your flat-rate agreements are functioning correctly.
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