How To Fix CACS_STDAGR172 - No roles found for participation agreement &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_STDAGR - Standard contract: Messages for standard agreement

• Message number: 172

• Message text: No roles found for participation agreement &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_STDAGR172 - No roles found for participation agreement &3 ?

  The SAP error message CACS_STDAGR172 indicates that there are no roles found for a specified participation agreement in the SAP system. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when trying to access or process a participation agreement that is expected to have associated roles.
  Cause:
  
  Missing Roles: The participation agreement specified does not have any roles assigned to it. This could be due to incorrect configuration or data entry.
  Data Inconsistency: There may be inconsistencies in the database or the configuration settings that prevent the system from recognizing the roles.
  Authorization Issues: The user may not have the necessary authorizations to view or access the roles associated with the participation agreement.
  Incorrect Participation Agreement: The participation agreement number provided may be incorrect or does not exist in the system.
  
  Solution:
  
  Check Participation Agreement: Verify that the participation agreement number you are using is correct and exists in the system.
  Assign Roles: If the participation agreement is valid, check if roles are assigned to it. You can do this by navigating to the relevant configuration or master data transaction in SAP and ensuring that roles are properly assigned.
  Review Configuration: Ensure that the configuration settings for participation agreements and roles are correctly set up in the system.
  Authorization Check: Make sure that the user has the necessary authorizations to access the roles associated with the participation agreement. You may need to consult with your SAP security team to verify this.
  Data Consistency Check: Run any relevant consistency checks or reports in SAP to identify and resolve any data inconsistencies that may be causing the issue.
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like CACSAGRE (for managing participation agreements) or CACSROLE (for managing roles) to check and manage the relevant data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Customer Activity Repository or Convergent Charging for detailed information on participation agreements and roles.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.