How To Fix CACS_STD265 - No event was entered for agreement type &1 (application &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_STD - Higher Level Messages for Standard Contract

• Message number: 265

• Message text: No event was entered for agreement type &1 (application &2)

What causes this issue?

Since customers can add their own rule characteristics in standard
contract editing, table TCACS_SC_UI_ADM is where you store entry-point
and exit events for each agreement type.
These events <ZH>must</> have the same names as the events used in the
<ZK>Floor Plan Manager (FPM)</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can edit events in Customizing for <ZK>Incentive and Commission
Management</> <ZK>(ICM)</> under <ZK>Basic and Master Data</> -> <ZK>
Standard Commission Contract</> -> <ZK>Assign Event for Each Agreement
Type (Portal)</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_STD265 - No event was entered for agreement type &1 (application &2) ?

  The SAP error message CACS_STD265 indicates that there is no event entered for a specific agreement type in the application. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where agreements and events are managed.
  Cause:
  
  Missing Event Configuration: The most common cause of this error is that the event for the specified agreement type has not been defined in the system. This could be due to incomplete configuration or missing entries in the relevant tables.
  Incorrect Agreement Type: The agreement type specified in the error message may not be valid or may not have any associated events.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the database that link agreement types to events.
  
  Solution:
  
  
  Check Event Configuration:
  
  Navigate to the configuration settings for the agreement types in SAP CC.
  Ensure that the event you are trying to process is correctly defined for the specified agreement type.
  If the event is missing, you will need to create it or link it to the appropriate agreement type.
  
  
  
  Verify Agreement Type:
  
  Check the agreement type specified in the error message. Ensure that it is valid and correctly configured in the system.
  If necessary, consult the documentation or configuration guides to confirm the correct setup.
  
  
  
  Review Related Tables:
  
  Investigate the relevant database tables (e.g., TCAAGREEMENT, TCAEVENT) to ensure that the necessary entries exist and are correctly linked.
  If you find discrepancies, you may need to correct or add the missing entries.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to agreement and event management in SAP CC, such as TCAAGREEMENT for agreements and TCAEVENT for events.
  Documentation: Review SAP documentation for Convergent Charging to understand the relationship between agreements and events.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.