How To Fix CACS_SL013 - Errored reading std agreement versions; settlement locks not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SL - Messages for Settlement lock (Fast Track Approval) Process

• Message number: 013

• Message text: Errored reading std agreement versions; settlement locks not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SL013 - Errored reading std agreement versions; settlement locks not processed ?

  The SAP error message CACS_SL013, which states "Errored reading std agreement versions; settlement locks not processed," typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where settlement processes are involved. This error indicates that there was an issue when the system attempted to read standard agreement versions, which are necessary for processing settlement locks.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the standard agreement versions that the system is trying to read.
  Configuration Issues: Incorrect configuration settings in the SAP system related to agreements or settlements can lead to this error.
  Database Issues: Problems with the database, such as locks or corruption, can prevent the system from accessing the necessary data.
  Authorization Issues: The user or process attempting to read the agreement versions may not have the necessary authorizations.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in reading data.
  
  Solutions:
  
  Check Data Consistency: Verify that the standard agreement versions exist and are correctly configured. Look for any missing or inconsistent entries in the relevant tables.
  Review Configuration: Ensure that the configuration settings for agreements and settlements are correct. This may involve checking transaction codes related to agreement management.
  Database Health Check: Perform a health check on the database to ensure there are no locks or corruption issues. You may need to consult with your database administrator.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the standard agreement versions.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting data retrieval. Consider optimizing queries or increasing system resources if necessary.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with transaction codes related to agreement management and settlements, such as CACSAGREEMENT or CACSSETTLEMENT.
  Documentation: Review the official SAP documentation for Convergent Charging or the specific module you are working with to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.