How To Fix CACS_SEG102 - The cursor must be on the commn contr. or "Effectively Valid Fr/To" field

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SEG - Commissions: Segment Assignment (IFBA)

• Message number: 102

• Message text: The cursor must be on the commn contr. or "Effectively Valid Fr/To" field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SEG102 - The cursor must be on the commn contr. or "Effectively Valid Fr/To" field ?

  The SAP error message CACS_SEG102 typically occurs in the context of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when the user attempts to perform an action that requires the cursor to be positioned on a specific field, such as the "Common Contract" or "Effectively Valid From/To" fields.
  Cause:
  The error is triggered when the user tries to execute a function (like editing, saving, or processing) without having the cursor correctly positioned on the required field. This can happen due to:
  
  Incorrect Cursor Position: The user may not have clicked on the required field before attempting the action.
  User Interface Issues: Sometimes, the user interface may not respond as expected, leading to confusion about where the cursor is positioned.
  Field Accessibility: The field may not be accessible or editable in the current context, leading to the error when trying to perform an action.
  
  Solution:
  To resolve the CACS_SEG102 error, follow these steps:
  
  Position the Cursor Correctly: Ensure that the cursor is placed directly on the "Common Contract" or "Effectively Valid From/To" field before executing the action.
  Check Field Accessibility: Verify that the field is enabled and editable in the current context. If the field is read-only, you may need to change the context or mode of the transaction.
  Refresh the Screen: Sometimes, refreshing the screen or reloading the transaction can help resolve UI-related issues.
  Consult Documentation: If the issue persists, refer to the SAP documentation or help resources for specific guidance related to the transaction you are working on.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the Customer Activity Repository or Convergent Charging, as they may provide additional context for the error.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  User Training: Ensure that users are trained on the correct procedures for navigating the interface and performing actions to minimize the occurrence of such errors.
  
  By following these steps, you should be able to resolve the CACS_SEG102 error and continue with your work in SAP.