How To Fix CACS_SEG023 - Does not exist as technically valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SEG - Commissions: Segment Assignment (IFBA)

• Message number: 023

• Message text: Does not exist as technically valid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SEG023 - Does not exist as technically valid ?

  The SAP error message CACS_SEG023 Does not exist as technically valid typically occurs in the context of SAP's Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC). This error indicates that a specific segment (CACS segment) that is being referenced does not exist in the system or is not valid for the operation being performed.
  Causes:
  
  Missing Segment: The segment you are trying to access or use does not exist in the database.
  Incorrect Configuration: The segment may not be properly configured or activated in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the segment.
  Transport Issues: If the segment was recently transported from another system, it may not have been transported correctly.
  
  Solutions:
  
  
  Check Segment Existence:
  
  Use transaction codes like SE11 or SE16 to check if the segment exists in the relevant tables (e.g., CACS_SEGMENT).
  Ensure that the segment ID you are using is correct.
  
  
  
  Review Configuration:
  
  Go to the configuration settings for the segments in the relevant module (e.g., SAP CC) and ensure that the segment is properly defined and activated.
  Check if the segment is marked as technically valid.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports that can help identify any inconsistencies in the data related to segments.
  If necessary, perform data corrections.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the segment. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Transport Validation:
  
  If the segment was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  If there are issues, consider re-transporting the segment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  SAP Help Portal: The SAP Help Portal provides detailed documentation on configuration and troubleshooting for various SAP modules.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.