How To Fix CACS_SE268 - Settlement is not allowed for one-time customer


CACS_SE268 - Overview

  • Message type: E = Error

  • Message class: CACS_SE - Settlement

  • Message number: 268

  • Message text: Settlement is not allowed for one-time customer

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CACS_SE268 - Settlement is not allowed for one-time customer ?
    The SAP error message CACS_SE268, which states "Settlement is not allowed for one-time customer," typically occurs in the context of SAP Customer Activity Management (CAM) or SAP Convergent Charging (SAP CC) when attempting to settle transactions for a one-time customer account. Here’s a breakdown of the cause, potential solutions, and related information:
    
    Cause: One-Time Customer Definition: A one-time customer is a customer account that is not intended for ongoing transactions. It is usually used for ad-hoc or infrequent transactions, and as such, it does not have a permanent customer record in the system. Settlement Process: The settlement process in SAP typically requires a valid customer account that can be tracked over time. Since one-time customers do not have a persistent account, the system restricts settlement operations for these types of customers.
    Solution: Use a Regular Customer Account: If the transaction requires settlement, consider using a regular customer account instead of a one-time customer. This will

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker