How To Fix CACS_SE262 - No resetting information found for payment reference &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 262

• Message text: No resetting information found for payment reference &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE262 - No resetting information found for payment reference &1 &2 ?

  The SAP error message CACS_SE262, which states "No resetting information found for payment reference &1 &2," typically occurs in the context of the SAP Collections and Disbursements (CACS) module. This error indicates that the system is unable to find the necessary resetting information for a specific payment reference, which can hinder processes such as payment processing or account reconciliation.
  Causes:
  
  Missing Data: The payment reference specified may not have any associated resetting information in the system. This could be due to data not being entered correctly or missing altogether.
  Incorrect Payment Reference: The payment reference numbers (&1 and &2) provided in the error message may be incorrect or not exist in the database.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing information.
  Configuration Issues: The system may not be configured correctly to handle the resetting of payment references.
  
  Solutions:
  
  Verify Payment Reference: Check the payment reference numbers provided in the error message to ensure they are correct and exist in the system.
  Check for Resetting Information: Look for any resetting information related to the payment reference in the relevant tables or transaction codes. This may involve checking the CACS tables or using transaction codes like CACS or FBL1N to view related documents.
  Data Entry: If the resetting information is indeed missing, you may need to enter it manually or ensure that the relevant processes that generate this information are functioning correctly.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on handling resetting information in the CACS module.
  System Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to handle payment references and resetting information.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the CACS module, such as CACS for collections management or FBL1N for vendor line item display.
  SAP Community: Engage with the SAP Community forums or support channels for additional insights or similar cases encountered by other users.
  Documentation: Review the SAP Help Portal for detailed documentation on the CACS module and error handling.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.