How To Fix CACS_SE037 - Error while calling target system; the next document will be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 037

• Message text: Error while calling target system; the next document will be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE037 - Error while calling target system; the next document will be processed ?

  The SAP error message CACS_SE037 typically indicates an issue encountered while trying to call a target system during a process in SAP Convergent Charging (SAP CACS). This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  Connectivity Issues: There may be network problems preventing the SAP system from reaching the target system.
  Configuration Errors: Incorrect settings in the configuration of the target system or the communication parameters.
  Authorization Issues: The user or system may not have the necessary permissions to access the target system.
  Data Inconsistencies: There may be issues with the data being processed, such as missing or incorrect information.
  System Downtime: The target system may be down for maintenance or experiencing issues.
  
  Solutions:
  
  
  Check Connectivity:
  
  Verify that the target system is reachable from the SAP system. You can use tools like ping or telnet to check connectivity.
  Ensure that any firewalls or network settings are not blocking the connection.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the target system in SAP CACS. Ensure that all parameters are correctly set.
  Review the RFC (Remote Function Call) destination settings in transaction SM59 to ensure they are correctly configured.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the target system. This may involve checking roles and permissions.
  
  
  
  Data Validation:
  
  Review the data being processed to ensure there are no inconsistencies or missing information. Validate the input data against the expected format.
  
  
  
  Monitor System Status:
  
  Check the status of the target system to ensure it is operational. If it is down, coordinate with the relevant teams to resolve the issue.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  
  
  
  Retry the Process:
  
  If the issue was temporary, retry the process after addressing any identified problems.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP CACS documentation for best practices and configuration guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.