How To Fix CACS_RES005 - No management indicator possible for higher-level management role

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_RES - Note Texts on Participation Roles

• Message number: 005

• Message text: No management indicator possible for higher-level management role

What causes this issue?

You tried to assign a version to a manager role for which the
<ZH>Management Indicator</> is set. However, a leading version cannot
simultaneously have a superordinate version.

How to fix this error?

Delete the indicator selection for <ZH>Management Indicator</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_RES005 - No management indicator possible for higher-level management role ?

  The SAP error message CACS_RES005, which states "No management indicator possible for higher-level management role," typically occurs in the context of SAP's Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems. This error is related to the management indicators that are used to assess the performance of higher-level management roles.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  Missing Configuration: The management indicators for the higher-level management role may not be configured correctly in the system.
  Role Assignment Issues: The user may not have the appropriate role assigned that allows them to access or manage the indicators.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that are required for the management indicators.
  Authorization Issues: The user may lack the necessary authorizations to view or manage the indicators.
  
  Solution:
  To resolve the CACS_RES005 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the management indicators are correctly configured in the system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  Ensure that the management indicators are defined for the specific higher-level management role you are trying to access.
  
  
  
  Role Assignment:
  
  Ensure that the user has the correct roles assigned. You can check this in the user management area (transaction SU01) to confirm that the user has the necessary roles for accessing management indicators.
  
  
  
  Data Validation:
  
  Check the underlying data for any inconsistencies. This may involve reviewing the relevant tables and ensuring that all necessary data is present and correctly formatted.
  
  
  
  Authorization Check:
  
  Review the user's authorizations to ensure they have the necessary permissions to access the management indicators. This can be done using transaction SU53 to analyze authorization failures.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using. There may be specific notes or patches that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide additional insights or solutions based on the specific configuration of your system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (user management), and SU53 (authorization check).
  User Roles and Authorizations: Understanding the role-based access control in SAP can help in diagnosing and resolving authorization-related issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CACS_RES005 error in your SAP system.