How To Fix CACS_RES002 - Enter a management indicator or a higher-level management role

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_RES - Note Texts on Participation Roles

• Message number: 002

• Message text: Enter a management indicator or a higher-level management role

What causes this issue?

A management indicator or a superordinate manager role must be entered
for this role category.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_RES002 - Enter a management indicator or a higher-level management role ?

  The SAP error message CACS_RES002, which states "Enter a management indicator or a higher-level management role," typically occurs in the context of SAP's Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) modules. This error indicates that the system requires a management indicator or a higher-level management role to be specified in the transaction or process you are attempting to execute.
  Cause:
  
  Missing Management Indicator: The management indicator is a key field that is required for certain processes. If it is not filled in, the system will throw this error.
  Incorrect Role Assignment: The user may not have the appropriate role or permissions to access the required management indicators.
  Configuration Issues: There may be issues with the configuration of management indicators or roles in the system.
  Data Entry Error: The user may have overlooked entering the required information in the relevant fields.
  
  Solution:
  
  Enter Management Indicator: Ensure that you enter a valid management indicator in the relevant field. This is often a dropdown or selection field where you can choose from predefined indicators.
  Check User Roles: Verify that your user profile has the necessary roles and permissions to access the management indicators. You may need to contact your system administrator to check your role assignments.
  Review Configuration: If you have access to configuration settings, check the settings for management indicators and roles to ensure they are correctly defined and active.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the management indicators relevant to your process.
  Seek Help from Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in the process you are working on, as they may provide additional context or options.
  User Training: Ensure that users are trained on the importance of management indicators and how to properly enter them in the system.
  
  By following these steps, you should be able to resolve the CACS_RES002 error and proceed with your SAP activities.