How To Fix CACS_POSTER023 - Reversal: Reversal information from &1/&2 could not be reset (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_POSTER - Commissions: Update Modules

• Message number: 023

• Message text: Reversal: Reversal information from &1/&2 could not be reset (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_POSTER023 - Reversal: Reversal information from &1/&2 could not be reset (&3) ?

  The SAP error message CACS_POSTER023 indicates that there is an issue with reversing a transaction in the SAP system. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where a reversal process is attempted but cannot be completed due to missing or incorrect information.
  
  Cause:
  The error message "Reversal: Reversal information from &1/&2 could not be reset (&3)" suggests that the system is unable to reset the reversal information for a specific transaction. The placeholders (&1, &2, &3) usually represent specific identifiers related to the transaction or the error details. Common causes for this error include:
  
  Missing Data: The reversal information required for the transaction may be incomplete or missing.
  Incorrect Configuration: There may be configuration issues in the system that prevent the reversal from being processed correctly.
  Data Integrity Issues: There could be inconsistencies in the database or data integrity issues that