How To Fix CACS_OCI003 - Users must be different from each other

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_OCI - Messages for One-Click Application

• Message number: 003

• Message text: Users must be different from each other

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_OCI003 - Users must be different from each other ?

  The SAP error message CACS_OCI003 ("Users must be different from each other") typically occurs in the context of SAP Convergent Charging (SAP CC) when there is an attempt to create or modify a configuration that involves multiple users, but the system detects that the same user is being referenced more than once.
  Cause:
  The error is triggered when:
  
  You are trying to assign the same user to multiple roles or configurations where unique users are required.
  There is a configuration or data entry that mistakenly references the same user ID in a context where distinct user IDs are expected.
  
  Solution:
  To resolve the CACS_OCI003 error, you can take the following steps:
  
  
  Check User Assignments: Review the configuration or data entry where the error occurred. Ensure that each user ID is unique and not duplicated in the context of the operation you are trying to perform.
  
  
  Modify User Roles: If you are assigning roles or permissions, ensure that each role is assigned to a different user. If necessary, create new user accounts or modify existing ones to ensure uniqueness.
  
  
  Review Configuration Settings: If this error occurs during a specific configuration process, check the settings to ensure that they comply with the requirement for unique user assignments.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidelines on user management and configuration in SAP Convergent Charging.
  
  
  Testing: After making the necessary changes, attempt to perform the operation again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  User Management: Familiarize yourself with user management best practices in SAP, especially in the context of SAP CC, to avoid similar issues in the future.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By ensuring that user assignments are unique and following the above steps, you should be able to resolve the CACS_OCI003 error effectively.