How To Fix CACS_NUMBERS021 - Overflow of number counter &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_NUMBERS - Error Messages for Number Issue in the Commission System

• Message number: 021

• Message text: Overflow of number counter &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_NUMBERS021 - Overflow of number counter &1 ?

  The SAP error message CACS_NUMBERS021: Overflow of number counter &1 typically occurs in the context of SAP Convergent Charging (SAP CC) or similar applications that utilize number ranges for various objects, such as transactions, contracts, or other entities. This error indicates that the number range defined for a specific object has been exhausted, meaning that the system has run out of available numbers to assign.
  Cause:
  
  Exhausted Number Range: The most common cause is that the defined number range for the specific object has been completely used up. This can happen if the number range is not large enough to accommodate the volume of transactions or objects being created.
  Configuration Issues: There may be a misconfiguration in the number range settings, such as incorrect limits or not properly extending the number range.
  System Errors: In some cases, there may be a system error or bug that is causing the number range to not function as expected.
  
  Solution:
  
  
  Extend the Number Range:
  
  Go to the transaction code SNRO (Number Range Objects).
  Find the relevant number range object associated with the error message (the object will be indicated by &1 in the error message).
  Check the current number range settings and extend the range if necessary. You can do this by adjusting the upper limit of the number range.
  Ensure that the new range does not overlap with existing ranges.
  
  
  
  Create a New Number Range:
  
  If extending the existing number range is not feasible, consider creating a new number range object and assigning it to the relevant application or process.
  
  
  
  Check for Configuration Errors:
  
  Review the configuration settings related to the number range to ensure that they are set up correctly.
  Ensure that the number range is properly assigned to the relevant application or module.
  
  
  
  Monitor Usage:
  
  Implement monitoring to track the usage of number ranges to prevent future overflows. This can help in planning for future extensions or adjustments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to number range management for specific guidance on handling number range issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: Number Range Object Maintenance
  SNUM: Number Range Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on managing number ranges.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the overflow issue related to the number counter in SAP.