How To Fix CACS_LIABILITY030 - Cannot determine new liability end

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_LIABILITY - Liability

• Message number: 030

• Message text: Cannot determine new liability end

What causes this issue?

The system is attempting to determine a new liability end date for
remuneration line &v1& after a liability interruption. One of the
following errors has occurred:
The new liability end date is before the liability start date.
The new liability end date was not set at all, or it was set to a
formally incorrect value by method &v3& of the logical service for
liability.

System Response

Processing is canceled.

How to fix this error?

Check the implementation of method &v3& of the logical service of
liability in tool &v4& (function module &v2&). Check that the function
module always returns a liability end date that is after the liability
start date.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_LIABILITY030 - Cannot determine new liability end ?

  The SAP error message CACS_LIABILITY030 ("Cannot determine new liability end") typically occurs in the context of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when the system is unable to determine the end date for a liability during a transaction or process. This can happen for various reasons, including configuration issues, missing data, or incorrect business rules.
  Causes:
  
  
  Missing Configuration: The liability end date may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the configuration.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the liability, such as missing or incorrect entries in the master data or transaction data.
  
  
  Business Rules: The business rules defined for determining the liability end date may not be met, leading to the inability to calculate the end date.
  
  
  Versioning Issues: If there are multiple versions of the liability or related data, the system may not be able to determine which version to use.
  
  
  Custom Code: If there are custom developments or enhancements in the system, they may interfere with the standard logic for determining the liability end date.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to liabilities in the SAP system. Ensure that all necessary entries are present and correctly configured.
  
  
  Data Validation: Validate the data related to the liability. Check for any missing or incorrect entries in the relevant master and transaction data.
  
  
  Review Business Rules: Examine the business rules that govern the determination of the liability end date. Ensure that they are correctly defined and that the conditions are being met.
  
  
  Debugging: If you have access to the development environment, consider debugging the process to identify where the logic fails. This can help pinpoint the exact cause of the error.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using. There may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for checking custom code or SE11 (Data Dictionary) for reviewing table entries.
  
  
  SAP Notes: Search for SAP Notes related to the error message or the components involved. SAP Notes often contain fixes or workarounds for known issues.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.