How To Fix CACS_LIABILITY017 - Valuation uses amounts and quantities

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_LIABILITY - Liability

• Message number: 017

• Message text: Valuation uses amounts and quantities

What causes this issue?

The valuation of subobject &v1& with valuation type &v2& uses both
amounts and quantities. However the valuation history can <ZH>only </>
be consistent if the valuation of subobject &v1& with valuation type
&v2& always uses only amounts <ZH><ZU>or</></> quantities.

System Response

The current process is being canceled due to a data inconsistency.

How to fix this error?

Check the settings for the valuation type. The tool used for calculating
the valuation <ZH>must </> return either a valuation amount <ZH>or</></>
a valuation quantity for each time-spot in the past and future.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_LIABILITY017 - Valuation uses amounts and quantities ?

  The SAP error message CACS_LIABILITY017, which states "Valuation uses amounts and quantities," typically occurs in the context of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when there is a mismatch or inconsistency in the valuation process involving amounts and quantities.
  Cause:
  
  Inconsistent Data: The error often arises when there is a discrepancy between the expected amounts and quantities in the valuation process. This can happen if the system is trying to process a transaction that requires both amounts and quantities, but one of them is missing or incorrectly defined.
  Configuration Issues: Incorrect configuration in the valuation settings or in the master data can lead to this error. For example, if the valuation type is set to require both amounts and quantities, but the relevant data does not provide both, the error will occur.
  Data Entry Errors: Manual data entry errors can also lead to this issue, where either the amount or quantity is not entered correctly or is left blank.
  
  Solution:
  
  Check Configuration: Review the configuration settings related to valuation in the SAP system. Ensure that the settings for the valuation type are correctly defined to either require both amounts and quantities or to allow for one or the other, depending on your business requirements.
  Validate Master Data: Ensure that the master data related to the products or services being processed is complete and accurate. Check that both amounts and quantities are defined where necessary.
  Review Transaction Data: Look at the specific transaction that triggered the error. Verify that all required fields are filled out correctly and that there are no missing values for amounts or quantities.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional guidance or updates that may be relevant to your version of SAP.
  Debugging: If the issue persists, consider using debugging tools within SAP to trace the error and identify the exact point of failure in the valuation process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. They can provide more detailed analysis and support based on your specific system configuration and version.
  
  By following these steps, you should be able to identify the root cause of the CACS_LIABILITY017 error and implement a solution to resolve it.