How To Fix CACS_ICM_PRX020 - The business switch is not switched 'ON' for executing this service

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_ICM_PRX - Messages in ICM services

• Message number: 020

• Message text: The business switch is not switched 'ON' for executing this service

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ICM_PRX020 - The business switch is not switched 'ON' for executing this service ?

  The SAP error message CACS_ICM_PRX020 indicates that a specific business switch is not activated for the service you are trying to execute. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where certain functionalities are controlled by business switches.
  Cause:
  The error is caused by the fact that the required business switch for the service you are trying to execute is not set to 'ON'. Business switches are configuration settings that enable or disable specific functionalities within SAP applications. If a switch is not activated, the system will not allow the execution of related services or functions.
  Solution:
  To resolve this error, you need to activate the relevant business switch. Here are the steps to do this:
  
  
  Identify the Business Switch: Determine which specific business switch is required for the service you are trying to execute. This information may be found in the documentation for the service or by consulting with your SAP functional team.
  
  
  Access the Business Switch Configuration:
  
  Go to the transaction code SCPR20 (Business Function Activation).
  Alternatively, you can use SCPR03 to view the business functions and their switches.
  
  
  
  Activate the Switch:
  
  Locate the relevant business switch in the list.
  Set the switch to 'ON' (activated).
  Save your changes.
  
  
  
  Test the Service: After activating the switch, try executing the service again to see if the error persists.
  
  
  Related Information:
  
  Documentation: Always refer to the official SAP documentation for the specific module you are working with. This can provide insights into which business switches are relevant for your services.
  SAP Notes: Check for any SAP Notes related to the error message or the specific business switch. SAP Notes often contain important information about known issues and their resolutions.
  Consult with SAP Support: If you are unsure about which switch to activate or if the problem persists after activation, consider reaching out to SAP Support for assistance.
  
  Additional Considerations:
  
  Transport Requests: If you are working in a development environment, ensure that any changes made to business switches are transported to the quality and production environments as needed.
  Impact Analysis: Before activating a business switch, it is advisable to perform an impact analysis to understand how it may affect other functionalities within the system.
  
  By following these steps, you should be able to resolve the CACS_ICM_PRX020 error and successfully execute the desired service.