How To Fix CACS_CS024 - Correspondence request was logically deleted

CACS_CS024 - Overview

• Message type: E = Error

• Message class: CACS_CS - Correspondence: Process Information

• Message number: 024

• Message text: Correspondence request was logically deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_CS024 - Correspondence request was logically deleted ?

  The SAP error message CACS_CS024, which states "Correspondence request was logically deleted," typically occurs in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that a correspondence request that you are trying to access or process has been marked as logically deleted in the system. 
  
  Cause:
  
  
  Logical Deletion: The correspondence request has been flagged for deletion, meaning it is no longer active or valid for processing. This could happen due to various reasons, such as:
  
  Manual deletion by a user.
  A batch job or process that cleans up old or obsolete correspondence requests.
  Business logic that determines certain requests should no longer be processed.
  
  
  
  Data Integrity Issues: There may be issues with data integrity or consistency in the database, leading to the request being marked as deleted.
  
  
  User Permissions: The user may not have the necessary permissions to view or process the correspondence request.
  
  
  
  Solution:
  
  
  Check Status: Verify the status of the correspondence request