How To Fix CACS_CA036 - No period found that was already processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_CA - Periodic Run of Additional Commission Case

• Message number: 036

• Message text: No period found that was already processed

What causes this issue?

The system did not find a processed period for contract &v1&, rule
&v2& and trigger type &v3& .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_CA036 - No period found that was already processed ?

  The SAP error message CACS_CA036 ("No period found that was already processed") typically occurs in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that the system is unable to find a billing period that has already been processed, which can happen for various reasons.
  Causes:
  
  Missing Billing Period: The specified billing period may not exist in the system or may not have been created correctly.
  Incorrect Configuration: There may be issues with the configuration of the billing periods or the charging plans.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database that are required for processing.
  Timing Issues: The error may occur if the system is trying to access a period that is not yet available or has been archived.
  Authorization Issues: The user may not have the necessary permissions to access the billing periods.
  
  Solutions:
  
  Check Billing Periods: Verify that the billing periods are correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP CC.
  Review Configuration: Ensure that the configuration for the charging plans and billing periods is set up correctly. This includes checking the start and end dates of the periods.
  Data Consistency Check: Run consistency checks to identify any missing or inconsistent data that may be causing the issue.
  Reprocess Data: If the billing period was not processed correctly, you may need to reprocess the data for that period.
  User Permissions: Check the user roles and permissions to ensure that the user has access to the necessary billing periods.
  Consult Logs: Review the application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Convergent Charging for detailed information on billing periods and configuration settings.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the CACS_CA036 error and implement a solution to resolve it.