How To Fix CACS_BUFFER027 - Buffer:Commission document header- document number not provisional (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_BUFFER - Messages for Commission Case Buffer

• Message number: 027

• Message text: Buffer:Commission document header- document number not provisional (&1)

What causes this issue?

The buffer document update task discovered a commission document whose
document header already contained the above document number when the
update task was called. This document number contains errors.
Provisional numbers must be transferred for a new posting and must
always have the prefix "$".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the document headers that were transferred to the document update
task.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_BUFFER027 - Buffer:Commission document header- document number not provisional (&1) ?

  The SAP error message CACS_BUFFER027 indicates that there is an issue with the commission document header in the SAP system. Specifically, the error states that the document number is not provisional, which means that the system is expecting a provisional document but has encountered a document that is finalized or not in a provisional state.
  Cause:
  
  Document Status: The commission document you are trying to process is not in a provisional state. This could happen if the document has already been finalized or posted.
  Data Integrity Issues: There may be inconsistencies in the data or configuration settings that are causing the system to misinterpret the document status.
  Buffer Issues: The error may also arise from issues related to the buffer where the commission documents are stored or processed.
  
  Solution:
  
  Check Document Status: Verify the status of the commission document in question. If it is finalized, you may need to create a new provisional document or reverse the finalized document if applicable.
  Review Configuration: Ensure that the configuration settings for commission processing are correctly set up. This includes checking the settings for document types and statuses.
  Reprocess the Document: If the document is supposed to be provisional, try to reprocess it or create a new provisional document.
  Clear Buffer: If the issue is related to the buffer, you may need to clear or refresh the buffer. This can often be done through transaction codes like SM12 (to delete lock entries) or SM21 (to check system logs).
  Consult Documentation: Refer to SAP documentation or notes related to commission processing for any specific instructions or known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for commission management, SE11 for data dictionary, and SE80 for object navigator.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CACS_BUFFER027 error in your SAP system.