How To Fix CACS_BR028 - Error while enqueuing the formula &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_BR - Business Rule Editor: Messages for Business Rule Editor

• Message number: 028

• Message text: Error while enqueuing the formula &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_BR028 - Error while enqueuing the formula &1 ?

  The SAP error message CACS_BR028, which states "Error while enqueuing the formula &1," typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error is related to issues with locking mechanisms in the system, particularly when trying to access or modify a formula that is currently being used or locked by another process.
  Cause:
  
  Concurrent Access: The formula you are trying to access is currently being used or modified by another user or process, leading to a locking conflict.
  System Performance Issues: High system load or performance issues may cause delays in the enqueue/dequeue processes.
  Database Locking: There may be database-level locks that prevent the formula from being accessed.
  Configuration Issues: Incorrect configuration settings in the SAP CC system may lead to locking issues.
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a short period and then retrying the operation may resolve the issue.
  Check for Locks: Use transaction codes like SM12 (for checking locks) to see if there are any active locks on the formula. If you find locks that are no longer needed, you can release them (with caution).
  Review System Performance: Monitor system performance and check for any bottlenecks that may be causing delays in the enqueue/dequeue processes.
  Check User Sessions: Ensure that no other user sessions are holding locks on the formula. If necessary, communicate with other users to coordinate access.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  System Configuration: Review the configuration settings in SAP CC to ensure that they are set up correctly and are not contributing to the locking issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and ST22 (for dumps).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Convergent Charging documentation for best practices regarding formula management and locking mechanisms.
  
  By following these steps, you should be able to diagnose and resolve the CACS_BR028 error effectively.