How To Fix CACS_71025 - Insufficient data for credentials check

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_71 - Credentialing

• Message number: 025

• Message text: Insufficient data for credentials check

What causes this issue?

The following fields are mandatory when performing a credentials check
in an active credentialing package:
Business object category that triggers a commission
Remunerating business transaction in the operational system
Remunerating subobject type

How to fix this error?

You must maintain each of these fields to perform the credentials check.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_71025 - Insufficient data for credentials check ?

  The SAP error message CACS_71025: Insufficient data for credentials check typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (CC) when there is a failure in the validation of user credentials due to missing or incomplete data.
  Cause:
  
  Missing User Data: The user credentials being checked may not have all the required information, such as user ID, password, or other authentication details.
  Configuration Issues: There may be issues with the configuration of the user roles or authorizations in the system.
  Data Inconsistencies: There could be inconsistencies in the user master data or the data being passed for validation.
  System Integration Issues: If the system is integrated with other systems for authentication (like LDAP or SSO), there may be issues in the communication or data exchange.
  
  Solution:
  
  Check User Credentials: Ensure that the user ID and password are correct and that the user has the necessary roles and authorizations assigned.
  Review User Master Data: Verify that the user master data is complete and correctly configured in the system.
  Configuration Review: Check the configuration settings related to user authentication and authorization in the SAP system.
  Integration Check: If using external authentication methods, ensure that the integration points are functioning correctly and that the necessary data is being passed.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide insights into what data is missing or what the specific issue might be.
  SAP Notes: Check for any relevant SAP Notes or updates that might address this specific error message or provide additional guidance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., SAP CAR or SAP CC) for detailed information on user management and authentication.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACS_71025 error message.