How To Fix CACS_2A013 - System cannot read fulfillment level of GUID &1

CACS_2A013 - Overview

• Message type: E = Error

• Message class: CACS_2A - Messages for Fulfillment Level

• Message number: 013

• Message text: System cannot read fulfillment level of GUID &1

Procedure for System Administrators

Contact SAP technical support for an analysis of the problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_2A013 - System cannot read fulfillment level of GUID &1 ?

  The SAP error message CACS_2A013, which states "System cannot read fulfillment level of GUID &1," typically occurs in the context of SAP Convergent Charging (SAP CC) or related modules where the system is unable to retrieve the fulfillment level for a specific Global Unique Identifier (GUID). This can happen due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Data Integrity Issues: The GUID may not exist in the database, or there may be inconsistencies in the data.
  Authorization Issues: The user may not have the necessary permissions to access the fulfillment level associated with the GUID.
  Configuration Errors: There may be misconfigurations in the system that prevent it from accessing the required data.
  System Performance Issues: If the system is under heavy load, it may fail to retrieve data in a timely manner.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  
  Solutions:
  
  Check the