How To Fix CACS_2A003 - Logical service &3 (for OTC &1 and method &2) is not RFC-enabled

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_2A - Messages for Fulfillment Level

• Message number: 003

• Message text: Logical service &3 (for OTC &1 and method &2) is not RFC-enabled

What causes this issue?

The logical service (function module) &v3& was configured with an
<DS:GLOS.469ACB3D1D1F7C4A85C0D61901B30B54>RFC</> destination &v4&
(target system). However an RFC call is <ZH>not </> allowed in this
situation.
The method for error handling in this context is the application log.
However, an application log context is <ZH>not </> compatible with an
RFC call, and consequently this combination is <ZH>not </>allowed.

System Response

The process is canceled.

How to fix this error?

If you wish to use an RFC-enabled call, you can redefine this logical
service and call the RFC function module in the target system. The error
handling must be set up manually and the error messages of the RFC
function module must be inserted locally in the application log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_2A003 - Logical service &3 (for OTC &1 and method &2) is not RFC-enabled ?

  The SAP error message CACS_2A003 indicates that a logical service is not RFC-enabled for a specific Order-to-Cash (OTC) process and method. This error typically arises in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when there is an attempt to call a service that is not properly configured for Remote Function Call (RFC).
  Cause:
  
  Service Not RFC-Enabled: The logical service specified in the error message is not set up to be called via RFC. This could be due to misconfiguration or the service not being intended for remote access.
  Missing Configuration: The service might not be defined in the RFC destination or the necessary settings in the SAP system might be incomplete.
  Transport Issues: If the service was recently transported from another system, it may not have been properly activated or configured in the target system.
  Authorization Issues: The user or system trying to access the service may not have the necessary authorizations to call the RFC-enabled function.
  
  Solution:
  
  
  Check Service Configuration:
  
  Go to transaction SE80 or SE37 and check the function module or logical service mentioned in the error message.
  Ensure that the function module is marked as RFC-enabled. You can do this by checking the attributes of the function module.
  
  
  
  RFC Destination:
  
  Verify that the RFC destination is correctly configured in transaction SM59. Ensure that the destination points to the correct system and that the connection is working.
  
  
  
  Activate the Service:
  
  If the service is not activated, you may need to activate it in the relevant configuration settings. This can often be done in the transaction related to the specific application (e.g., SPRO for configuration).
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to execute the RFC call. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Transport Issues:
  
  If the service was recently transported, ensure that all necessary objects were included in the transport request and that they have been properly activated in the target system.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific logical service and its configuration for any additional steps or requirements.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solution to resolve it.