How To Fix CA_TTE_TEST307 - Document is inconsistent (multiple TTEPDT_DOCUMENT entries)

SAP Error Message - Details

• Message type: E = Error

• Message class: CA_TTE_TEST - TTE Test Messages

• Message number: 307

• Message text: Document is inconsistent (multiple TTEPDT_DOCUMENT entries)

What causes this issue?

This could not be archived because of an inconsistency in the database
or a program error. The system found more than one entry in table
TTEPDT_DOCUMENT for this document.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact technical support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CA_TTE_TEST307 - Document is inconsistent (multiple TTEPDT_DOCUMENT entries) ?

  The SAP error message "CA_TTE_TEST307 Document is inconsistent (multiple TTEPDT_DOCUMENT entries)" typically indicates that there are multiple entries in the TTEPDT_DOCUMENT table for a single document, which is causing inconsistency in the system. This can occur due to various reasons, such as data corruption, improper data handling, or issues during data migration.
  Cause:
  
  Data Corruption: The database may have become corrupted, leading to multiple entries for the same document.
  Improper Data Handling: If there were manual changes or incorrect data imports, it could result in duplicate entries.
  System Bugs: There may be bugs in the SAP system or specific transactions that lead to the creation of multiple entries.
  Concurrent Processing: If multiple processes are trying to create or update the same document simultaneously, it may lead to inconsistencies.
  
  Solution:
  
  
  Identify Duplicate Entries: Use SQL queries or SAP transaction codes (like SE16 or SE11) to check the TTEPDT_DOCUMENT table for duplicate entries related to the specific document.
  Example SQL query:
  SELECT * FROM TTEPDT_DOCUMENT WHERE DOCUMENT_ID = 'your_document_id';
  
  
  Data Cleanup: Once duplicates are identified, you may need to delete or merge the duplicate entries. This should be done carefully to avoid data loss. It is advisable to back up the data before making any changes.
  
  
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known bugs.
  
  
  Review Custom Code: If there are custom developments or enhancements related to document handling, review the code to ensure it is not causing the issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on resolving it.
  
  
  Engage SAP Support: If the issue persists or if you are unsure about making changes, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and SE80 (Object Navigator) for data analysis and troubleshooting.
  Backup Procedures: Always ensure that you have a backup of your data before performing any deletions or modifications.
  Testing Environment: If possible, replicate the issue in a development or testing environment before applying changes to the production system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the inconsistency in the document entries.