How To Fix CA_TTE503 - Gateway Service is not supplied; check IPC Administrator settings


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CA_TTE - TTE Messages

  • Message number: 503

  • Message text: Gateway Service is not supplied; check IPC Administrator settings

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    In the IPC Administrator, choose <ZK>Engine Parameters -> Transaction
    Tax Engine</> and maintain the <ZK>Gateway Service</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CA_TTE503 - Gateway Service is not supplied; check IPC Administrator settings ?

    The SAP error message CA_TTE503: Gateway Service is not supplied; check IPC Administrator settings typically occurs in the context of SAP's Integrated Planning and Configuration (IPC) when there is an issue with the configuration of the gateway service that is supposed to handle requests.

    Cause:

    1. Missing or Incorrect Configuration: The gateway service may not be properly configured in the IPC Administrator settings. This could be due to missing entries or incorrect parameters.
    2. Service Not Active: The gateway service might not be activated or running in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the gateway service.
    4. Network Issues: There could be network connectivity issues preventing access to the gateway service.

    Solution:

    1. Check IPC Administrator Settings:

      • Log in to the IPC Administrator.
      • Navigate to the settings related to the gateway service.
      • Ensure that the gateway service is correctly configured and active.
    2. Activate the Gateway Service:

      • If the service is not active, activate it in the IPC Administrator settings.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the gateway service. This may involve checking user roles and permissions.
    4. Check Network Connectivity:

      • Verify that there are no network issues preventing access to the gateway service. This may involve checking firewall settings, network configurations, or server availability.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to the IPC and gateway services for any specific configuration steps or troubleshooting tips.
    6. Restart Services:

      • Sometimes, simply restarting the IPC services or the entire application server can resolve transient issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
    • Logs: Review system logs (such as the application server logs) for any additional error messages or warnings that could provide more context.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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