How To Fix CA_TTE162 - Incoterm &1 is defined in TTE but not defined in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: CA_TTE - TTE Messages

• Message number: 162

• Message text: Incoterm &1 is defined in TTE but not defined in CRM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CA_TTE162 - Incoterm &1 is defined in TTE but not defined in CRM ?

  The SAP error message CA_TTE162 indicates that there is a mismatch between the Incoterms defined in the Transportation Management (TTE) module and those defined in the Customer Relationship Management (CRM) system. Specifically, it means that an Incoterm that is being referenced in TTE is not available or defined in the CRM system.
  Cause:
  
  Missing Incoterm in CRM: The Incoterm referenced in the TTE configuration is not defined in the CRM system.
  Data Synchronization Issues: There may be a lack of synchronization between the TTE and CRM systems, leading to discrepancies in the available Incoterms.
  Configuration Errors: Incorrect configuration settings in either the TTE or CRM modules may lead to this error.
  Custom Development: If there are custom developments or enhancements, they may not be handling Incoterms correctly.
  
  Solution:
  
  
  Define the Incoterm in CRM:
  
  Go to the CRM system and navigate to the configuration settings for Incoterms.
  Ensure that the Incoterm referenced in the error message is created and properly configured in the CRM system.
  
  
  
  Check TTE Configuration:
  
  Review the TTE configuration to ensure that it is correctly set up to reference the Incoterms that are defined in CRM.
  If necessary, update the TTE configuration to align with the Incoterms available in CRM.
  
  
  
  Data Synchronization:
  
  If your systems are supposed to be synchronized, check the data transfer processes between TTE and CRM.
  Ensure that any relevant data synchronization jobs are running correctly and that there are no errors in the data transfer.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Incoterms in TTE and CRM for any specific instructions or known issues.
  
  
  
  Testing:
  
  After making changes, perform testing to ensure that the error is resolved and that the Incoterms are functioning as expected in both systems.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Incoterms: These are international commercial terms that define the responsibilities of sellers and buyers in international transactions. They are crucial for determining shipping costs, insurance, and liability.
  TTE (Transportation Management): This module in SAP is used for managing transportation processes, including planning, execution, and monitoring of transportation activities.
  CRM (Customer Relationship Management): This module focuses on managing a company's interactions with current and potential customers, including sales, marketing, and customer service.
  
  By addressing the mismatch between the Incoterms in TTE and CRM, you should be able to resolve the CA_TTE162 error message.