How To Fix C_061 - Data transfer canceled in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 061

• Message text: Data transfer canceled in CRM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C_061 - Data transfer canceled in CRM ?

  The SAP error message C_061, which indicates "Data transfer canceled in CRM," typically occurs during data transfer processes in SAP Customer Relationship Management (CRM). This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of Error C_061
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the records being transferred, which can lead to the cancellation of the data transfer.
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system or in the middleware (like SAP PI/PO) can cause data transfer failures.
  
  
  Network Issues: Temporary network issues or connectivity problems between systems can interrupt the data transfer process.
  
  
  Authorization Problems: The user or system performing the data transfer may lack the necessary authorizations to complete the operation.
  
  
  System Performance: High system load or performance issues can lead to timeouts or cancellations during data transfer.
  
  
  Error in Mapping: If the data mapping between the source and target systems is incorrect, it can lead to transfer failures.
  
  
  Solutions to Error C_061
  
  
  Check Data Integrity: Review the data being transferred for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  
  
  Review Configuration Settings: Verify the configuration settings in both the CRM system and any middleware being used. Ensure that all settings are correct and aligned with the data transfer requirements.
  
  
  Monitor Network Connectivity: Check the network connection between the systems involved in the data transfer. Ensure that there are no interruptions or issues.
  
  
  Verify Authorizations: Ensure that the user or system performing the data transfer has the necessary authorizations to execute the operation.
  
  
  System Performance Monitoring: Monitor the performance of the CRM system and the database. If the system is under heavy load, consider scheduling data transfers during off-peak hours.
  
  
  Check Mapping Configurations: Review the mapping configurations to ensure that the data fields are correctly aligned between the source and target systems.
  
  
  Error Logs: Check the application logs and error logs in the CRM system for more detailed information about the error. This can provide insights into what specifically caused the cancellation.
  
  
  Retry the Transfer: After addressing any identified issues, attempt to rerun the data transfer process.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM data transfer processes to ensure compliance with best practices.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By systematically addressing the potential causes and implementing the suggested solutions, you should be able to resolve the C_061 error in SAP CRM.