How To Fix C_054 - Start report GENERATE_CHAR_STRUCTS in the CRM system (note)

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 054

• Message text: Start report GENERATE_CHAR_STRUCTS in the CRM system (note)

What causes this issue?

The system is set up in such a way that XML is sent. This can
jeopardise
performance.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start the report GENERATE_CHAR_STRUCTS in the connected CRM System.
This fulfils the requirements for better performance.
See notes X and Y for more information.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C_054 - Start report GENERATE_CHAR_STRUCTS in the CRM system (note) ?

  The SAP error message C_054, which indicates that you need to start the report GENERATE_CHAR_STRUCTS, typically occurs in the context of SAP CRM (Customer Relationship Management) systems. This error is related to the generation of characteristic structures, which are essential for various functionalities in SAP CRM, such as product management and configuration.
  Cause:
  The error usually arises when the characteristic structures required for certain functionalities (like product configuration) have not been generated or updated in the system. This can happen due to:
  
  Missing or Incomplete Configuration: If the characteristic structures have not been set up correctly or are incomplete.
  System Upgrades or Changes: After an upgrade or changes in the system, the characteristic structures may need to be regenerated.
  Data Consistency Issues: If there are inconsistencies in the data related to characteristics and their structures.
  
  Solution:
  To resolve the C_054 error, you need to execute the report GENERATE_CHAR_STRUCTS. Here’s how you can do it:
  
  Access Transaction Code SE38: Go to the SAP GUI and enter the transaction code SE38 to access the ABAP program execution screen.
  Enter the Report Name: In the program name field, enter GENERATE_CHAR_STRUCTS.
  Execute the Report: Click on the execute button (F8) to run the report. This will regenerate the characteristic structures in the system.
  Check for Errors: After executing the report, check the output for any errors or messages that may indicate further issues.
  
  Related Information:
  
  Transaction Codes: You may also want to check related transaction codes such as CRMD_ORDER for order management or CRMD_ORDERADM_H for order administration.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide additional guidance or patches related to this error.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages that may provide more context on the issue.
  Documentation: Review the SAP documentation for CRM configuration and characteristic management to ensure that all necessary steps have been followed.
  
  If the issue persists after executing the report, it may be necessary to consult with your SAP Basis or functional team for further investigation and resolution.