How To Fix C_029 - &: Knowledge base not found

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 029

• Message text: &: Knowledge base not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message C_029 - &: Knowledge base not found ?

  The SAP error message C_029, which states "Knowledge base not found," typically occurs in the context of SAP's Knowledge Management or when using the SAP Solution Manager. This error indicates that the system is unable to locate the specified knowledge base, which may be due to several reasons.
  Causes:
  
  Missing Knowledge Base: The knowledge base you are trying to access may not exist or has not been created in the system.
  Authorization Issues: The user may not have the necessary permissions to access the knowledge base.
  Configuration Issues: There may be a misconfiguration in the system settings related to Knowledge Management.
  System Errors: There could be underlying system errors or inconsistencies in the database.
  
  Solutions:
  
  
  Check Knowledge Base Existence:
  
  Verify if the knowledge base you are trying to access has been created. You can do this by navigating to the relevant transaction or area in SAP where knowledge bases are managed.
  
  
  
  User Authorization:
  
  Ensure that the user has the appropriate authorizations to access the knowledge base. You may need to check the user roles and permissions in the SAP system.
  
  
  
  Configuration Review:
  
  Review the configuration settings for Knowledge Management in your SAP system. Ensure that all necessary components are properly set up.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Recreate Knowledge Base:
  
  If the knowledge base is indeed missing, you may need to recreate it. Follow the standard procedures for creating a knowledge base in your SAP environment.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Knowledge Management and Solution Manager for more detailed guidance on managing knowledge bases.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  Training and Resources: Consider training resources or workshops on SAP Knowledge Management to better understand its functionalities and troubleshooting techniques.
  
  By following these steps, you should be able to diagnose and resolve the C_029 error in your SAP system.