How To Fix C_021 - &: Condition error

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 021

• Message text: &: Condition error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C_021 - &: Condition error ?

  The SAP error message C_021 &: Condition error typically indicates that there is an issue with the pricing conditions in a sales document, such as a sales order or a quotation. This error can arise due to various reasons related to the configuration of pricing conditions, master data, or the specific transaction being processed.
  Causes of C_021 Condition Error:
  
  
  Missing Condition Records: The pricing condition records for the specific condition type may not be maintained in the system.
  
  
  Incorrect Condition Type: The condition type used in the pricing procedure may not be correctly configured or may not be applicable for the transaction.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be set up correctly, or it may not include the necessary condition types.
  
  
  Master Data Issues: Customer master data or material master data may be incomplete or incorrect, leading to issues in pricing determination.
  
  
  Access Sequence Problems: The access sequence for the condition type may not be able to find valid condition records due to incorrect settings or missing data.
  
  
  Currency Issues: If there are currency conversion issues or discrepancies between the document currency and the condition records, this can lead to errors.
  
  
  Solutions to C_021 Condition Error:
  
  
  Check Condition Records: Verify that the necessary condition records for the relevant condition types are maintained in the system. You can do this using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  
  
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document is correctly configured and includes all necessary condition types. You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  Validate Master Data: Check the customer and material master data for completeness and correctness. Ensure that the relevant pricing information is maintained.
  
  
  Examine Access Sequences: Review the access sequences for the condition types to ensure they are set up correctly and can find the appropriate condition records.
  
  
  Currency Settings: Ensure that the currency settings are consistent and that there are no discrepancies between the document currency and the condition records.
  
  
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the pricing determination process and identify where the error occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and V/08 (Maintain Pricing Procedures).
  SAP Notes: Check for any SAP Notes related to pricing errors or specific condition types that may provide additional guidance or patches.
  Documentation: Review SAP documentation and help files for detailed explanations of pricing procedures and condition types.
  
  If the error continues to occur after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution (SD) to further investigate the issue.