How To Fix C_005 - The object references could not be written to the CRMKEY


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C_ - CRM Integration Messages

  • Message number: 005

  • Message text: The object references could not be written to the CRMKEY

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message C_005 - The object references could not be written to the CRMKEY ?

    The SAP error message C_005, which states "The object references could not be written to the CRMKEY," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data being processed or the configuration of the system. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect references to objects that should be linked to the CRM key.
    2. Configuration Issues: The CRM system may not be properly configured to handle the specific object references being used.
    3. Authorization Issues: The user may not have the necessary authorizations to write object references to the CRM key.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.

    Solutions:

    1. Check Data Consistency:

      • Review the data being processed to ensure that all required object references are present and correctly formatted.
      • Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables and data.
    2. Review Configuration:

      • Check the configuration settings in the CRM system to ensure that the object references are correctly defined.
      • Use transaction SPRO to access the configuration settings and verify that all necessary settings are in place.
    3. Authorization Check:

      • Ensure that the user encountering the error has the appropriate authorizations to perform the action. This can be checked using transaction SU53 to analyze authorization failures.
    4. Debugging:

      • If the issue persists, consider debugging the process to identify where the error occurs. Use transaction SE80 or SE37 to analyze the relevant function modules or programs.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support:

      • If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_UI, and others that may be involved in the process where the error occurs.
    • Documentation: Review SAP documentation related to CRM object references and data management for additional insights.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the C_005 error and implement a suitable solution.

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