C2328 - Order was not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 328

• Message text: Order was not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message C2328 - Order was not saved ?

  The SAP error message C2328, which states "Order was not saved," typically occurs in the context of order processing in SAP, particularly in modules like SAP Production Planning (PP) or SAP Sales and Distribution (SD). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  
  Missing Required Fields: Certain mandatory fields in the order may not have been filled out. This could include fields like order type, material number, quantity, or dates.
  
  
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid material numbers or incorrect status of the order.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify the order.
  
  
  System Configuration Issues: There could be configuration issues in the SAP system that prevent the order from being saved.
  
  
  Business Rules Violations: The order may violate certain business rules or validations set up in the system, such as availability checks or pricing conditions.
  
  
  Technical Errors: There may be underlying technical issues, such as database locks or system performance problems.
  
  
  Solutions:
  
  
  Check Required Fields: Review the order entry screen to ensure all mandatory fields are filled out correctly. Look for any fields highlighted in red or with error messages.
  
  
  Validate Data: Ensure that all data entered is valid. Check for correct material numbers, quantities, and other relevant information.
  
  
  Review Authorizations: Confirm that the user has the necessary permissions to create or modify the order. If not, contact your SAP security administrator.
  
  
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP functional consultant to review the settings related to the order type and other relevant configurations.
  
  
  Check Business Rules: Review any business rules or validations that may be in place. This may involve checking with the business process owner or functional team.
  
  
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP Basis team to investigate any technical issues, such as database locks or system performance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), VA01 (Create Sales Order), or others depending on the context of the order.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Documentation: Refer to user manuals or training materials for guidance on order entry processes and common pitfalls.
  
  By systematically addressing these potential causes and solutions, you should be able to resolve the C2328 error and successfully save the order in SAP.