How To Fix C1197 - Execute ZCACL_DELETE_ORPHAN_CAWNT with ATINN & (note 428246)

SAP Error Message - Details

• Message type: E = Error

• Message class: C1 - Characteristics maintenance messages

• Message number: 197

• Message text: Execute ZCACL_DELETE_ORPHAN_CAWNT with ATINN & (note 428246)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C1197 - Execute ZCACL_DELETE_ORPHAN_CAWNT with ATINN & (note 428246) ?

  The SAP error message C1197 indicates that there is an issue related to the deletion of orphaned CAWNT (Customer Account Work Item) entries in the system. This error typically arises when there are inconsistencies in the data, particularly when the system is trying to execute a program or report that is designed to clean up these orphaned entries.
  Cause:
  The error message C1197 is often triggered due to:
  
  Orphaned entries in the CAWNT table that are not linked to any valid records.
  Data inconsistencies or corruption in the database.
  Issues with the execution of the program ZCACL_DELETE_ORPHAN_CAWNT, which is intended to delete these orphaned entries.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Execute the Program Manually:
  
  Go to transaction SE38 or SA38 in SAP.
  Enter the program name ZCACL_DELETE_ORPHAN_CAWNT and execute it.
  This program is designed to identify and delete orphaned CAWNT entries.
  
  
  
  Check for Notes:
  
  Refer to SAP Note 428246, which may provide additional insights or specific instructions related to this error.
  Ensure that your system is updated with the latest support packages and notes from SAP.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the CAWNT table to identify any discrepancies.
  Use transaction codes like SE11 to analyze the table structure and data.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after executing the program and checking the notes, consider reaching out to SAP Support for further assistance.
  Provide them with the error details and any logs that may help in diagnosing the issue.
  
  
  
  Related Information:
  
  Transaction Codes: SE38 (ABAP Editor), SE11 (Data Dictionary).
  SAP Notes: Always check for the latest SAP Notes related to your version of SAP, as they may contain important fixes or recommendations.
  Backup: Before executing any deletion programs, ensure that you have a backup of your data to prevent accidental loss.
  
  By following these steps, you should be able to address the C1197 error and maintain the integrity of your SAP system.