How To Fix C1020 - No documentation exists

SAP Error Message - Details

• Message type: E = Error

• Message class: C1 - Characteristics maintenance messages

• Message number: 020

• Message text: No documentation exists

What causes this issue?

You want to display the documentation for a characteristic or
characteristic value, but there is no documentation for this
characteristic or characteristic value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can enter documentation in change mode.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C1020 - No documentation exists ?

  The SAP error message C1020 "No documentation exists" typically occurs when a user attempts to access documentation or help related to a specific object, transaction, or process in the SAP system, but the system cannot find any associated documentation.
  Causes:
  
  Missing Documentation: The most common cause is that the documentation for the specific object or transaction has not been created or is not available in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the documentation.
  Incorrect Object/Transaction: The user may be trying to access documentation for an object or transaction that does not exist or is incorrectly referenced.
  System Configuration: The system may not be configured to display documentation for certain objects or transactions.
  
  Solutions:
  
  Check Documentation Availability: Verify if the documentation exists for the specific object or transaction. This can be done by checking with your SAP administrator or by looking in the SAP Help Portal.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the documentation. This may involve checking user roles and permissions.
  Correct Object/Transaction Reference: Double-check the object or transaction code being used to ensure it is correct and exists in the system.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error or provide additional context.
  Contact SAP Support: If the issue persists and you believe it should have documentation, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal is a valuable resource for finding documentation related to various SAP products and functionalities.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to explore available documentation for specific objects.
  User Training: Ensure that users are trained on how to access and utilize SAP documentation effectively.
  
  By following these steps, you should be able to address the C1020 error and access the necessary documentation or understand why it is not available.